We are so confident that you will be satisfied with our remedies, we offer a no questions asked money back guarantee for each of our products. The only condition is that you must try the remedy for the treatment period specified for your condition. If you are unsatisfied with the results acheived, you may return the empty packaging to us for a complete refund of the product's purchase price, including shipping/handling charges if applicable. Please return the empty packaging to Hsing Kuang Herbal Store and Clinic, 35 Brompton Road, Knightsbridge, London SW3 1DE, United Kingdom.
Although over 98% of our patients are satisfied with our products and service and we are striving to make this rate of satisfaction 100%, we realize that occasionally some people will not be satisfied. We want you to be happy with our products and services and recommend us to your friends. We will do anything we can to make you, our valued customer, satisfied, by either issuing a refund or replacing the item free of charge, whichever you choose.
A lot of the diseases that we intend to treat here at Hsin Kuang are refractory, hard to treat, rare diseases. Many patients come to us after already having spent a lot of money on their treatments. Our primary objective is to introduce Traditional Chinese Medicine (TCM) to the world and create awareness amongst people of its benefits and abilities. Your appreciation means much more to us than anything else. We deeply regret and apologize for the cases we are not able to help but do assure you that we are always trying our best.